Video BSL and Language Services
Involve Interpreter is a flexible video language solution for any size company, government department, charity or individual requiring support to communicate with deaf customers or patients. We work across a wide range of sectors including health, legal, education, employment, commercial and public sectors, with interpreters and language professionals experienced in delivering quality support in general and specialist areas.
Our video language services utilise our Attend Anywhere platform which is HSCN / N3 compliant and already used across many NHS trusts allowing them to deliver patient care remotely, reducing costs and eliminating safety concerns for staff, customers and language professionals.
Involve Interpreter can be integrated with existing Attend Anywhere platform users within 24 hours. For new users, access to our services can be completed within 48 hours (weekdays only), enabling you to meet short notice interpreter and language support requests.
Involve Interpreter offers access to qualified British Sign Language interpreters, Lipspeakers and notetakers registered with the national governing body NRCPD. Our language professionals are DBS checked, with our BSL interpreter team also Baseline Security Cleared, enabling them to work with Home Office, MOJ and other government departments.
Our video language services guarantee you access the best in class video technology via any internet enabled device, available across your company or staff group by a simple browser link. Our unique features also enable 2 way calling so staff and professionals can make video calls to a deaf customer or patients, supported by a language professional.
Our portal has been designed with specialist features making the user experience intuitive, simple and flexible
No software or downloads required, easy web link access
Highly secure –
HSCN / N3
Make and receive telephone calls to and from deaf patrons
Invite guests – using their email or mobile number to add consults and care givers to your call
Involve Interpreter’s Video Language Services:
British Sign Language Interpreting
English Lipspeaking (with and without sign)
Sign Supported English (SSE)
Notetaking and Captions
Offline Language Services:
How Video BSL Interpretering Works
Meet our BSL Interpreter Manager, Dionne Thomas
When asked how long she had been an interpreter, Dionne replied “I have been qualified since 2011 but started as a trainee 10 years ago. I started as a volunteer for Merseyside Society for Deaf people, supporting older people and training them how to use a minicom – old deaf tech that was used instead of phone calls back in the day. However, it’s now obsolete and everyone has smartphones, video calls, and social media for communication.”
You can read more about Dionne on her meet the team post.